1. Acceptance of Terms
By accessing and using our salon and spa services, website, or booking platform, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using our services.
2. Services Offered
We provide a range of beauty, hair, skincare, nail, and spa services. All services are subject to availability and may vary by location. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
3. Appointments & Cancellations
Appointments can be booked online, by phone, or in person. We require at least 24 hours' notice for cancellations or rescheduling. Late cancellations or no-shows may incur a fee of up to 50% of the service cost. Repeated no-shows may result in a requirement to prepay for future appointments.
4. Pricing & Payment
All prices are listed in the local currency and are subject to change without prior notice. Payment is due at the time of service unless otherwise arranged. We accept cash, major credit/debit cards, and approved digital payment methods. Gratuities are not included and are at the client's discretion.
5. Gift Cards & Promotions
Gift cards are non-refundable and cannot be exchanged for cash. Promotional offers cannot be combined with other discounts unless explicitly stated. We reserve the right to modify or end promotions at any time.
6. Health & Safety
Clients must inform their stylist or therapist of any allergies, medical conditions, or sensitivities before receiving services. We maintain strict hygiene and safety standards in accordance with local regulations. We are not liable for adverse reactions resulting from undisclosed conditions.
7. Liability
While we take every precaution to deliver quality services, we are not liable for any dissatisfaction with results that fall within the normal range of professional outcomes. Claims regarding service quality must be made within 48 hours of the appointment. Our liability is limited to the cost of the service provided.
8. Intellectual Property
All content on our website, including text, images, logos, and designs, is the property of our salon and is protected by copyright law. Unauthorized reproduction or use of our content is strictly prohibited.
9. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be posted on our website and become effective immediately upon publication. Continued use of our services constitutes acceptance of the updated terms.
10. Contact Us
If you have any questions about these Terms & Conditions, please contact us through our website or visit us in person at any of our salon locations.
By using our services, you acknowledge that you have read and agree to these Terms & Conditions.